by Rick Jerz.
Mark, good news!
When situations like this occur (i.e., someone solving their problem) from other users (non-paid) like Al, Tony, and I, I think about the great support that Moodle provides compared to itscompetitors. I will sometimes hear people being critical of Moodle because it "lacks support." I find that I get much better support for Moodle than I do for my school's product (Blackboard).