by Matthew Whelan.
I have been attempting to upgrade a moodle environment, but my upgrade has not triggered. A screenshot of the server information from cPanel is attached.
I followed the steps in the upgrading documentation using the file manager moving method. No upgrade triggers either automatically or with going into Site administration > Notifications, and checking for updates. The site also appears unaffected by changes in the cPanel file manager, even to the point of no changes when the moodle code was removed from the public_html folder. There are no error messages that I have seen. The problem is that nothing is happening at all.