by Ellen Yarnell.
Hi Mary, We have one site that uses Moodle 1.9.16 and has email based self registration enabled. I have checked all the things you suggest and everything looks correct. Our problem, when new users register they don't receive a confirmation email so their account is never confirmed. To confirm it I have to manually confirm and then they can log in. I have sent you two screenshots so that you can see our setup. We don't have any SMTP settings in our general email - could this be the problem?
Thank you!