Hi everyone,
My workplace has upgraded one of their Moodle platforms to 4.4 and since then, when trying to access any course, I encounter this error:
I am only an admin for this platform so I only have access to the web interface. Here is what I have done so far, based on similar topics:
- Enabled maintenance mode and debugging
- Had ICT edit config.php so as to force Boost theme, since another error would be thrown when trying to access the page 'theme selector'. I completely disinstalled the two custom themes we had
- Asked ICT to remove this 'course/format/topics/renderer.php' file which seemingly is not supposed to be included in Moodle 4.4 and was probably restored from backup, but they put it back for some reason
- Checked "Environment". Everything is OK, PHP version is 8.1+
- Checked all updates available, including for plugins. Everything is up to date
Our only additional plugins are mod_choicegroup 1.45, block_admin_presets 3.4, filter_multilang2 2.0.1, enrol_apply 3.9-a, local_boostnavigation v3.11-r1, local_mailtest 3.1.6, local_pages v.19, local_profilecohort v3.10-r2. But I suspect this is something not related to any themes or plugins. I cannot even access Server > PHP Info (line 14 of /admin/phpinfo.php: Error thrown) and probably many other parts I am not aware of. My guess is that our current version is not really completely up to date, but from web interface I have limited control.
Can anyone advise on the next steps I should take to solve this? I would be very grateful. I have no idea what to do and need this platform to work.
by P L.