I have a Godaddy Windows shared hosting account and I've been trying to install version 2.4 for almost a week now. At first, I kept getting the "Dataroot location is not secure" error, but then I followed the godaddy-specific instructions in another posting and got over that hurdle. On the next screen, however, something strange happened.
The next screen requested database information, so I went to another webpage looking for it. When I came back to the database screen, it had disappeared and in its place was a customized error message. It was a 500 error saying that something had gone wrong on the server.
I tried to start the installation process over again and kept getting this same 500 error. After several attempts, I finally succeeded in getting the first installation screen asking for the language. On the next screen, however, when I tried to confirm the paths, I once again got the "Dataroot location is not secure" message I was getting this past week.
How could I get past this screen one time and be blocked the next time when I hadn't changed a thing in between? What could have possibly changed between attempts? I checked the ISS settings and folder permissions for both the installation folder and the database folder and they were still the same as before the first attempt.
If anyone has any suggestions, please let me know. This problem is so strange that I have no idea where to begin to resolve it.