by Michael Xile.
Hey guys, I could really use your help here. I’ve been
trying to solve this myself, but this is all beyond my abilities.
I teach at a university in China. I recently bought a
Synology Diskstation, and while playing around with all the features, I learned
about Moodle. The more I researched about this platform, the more excited I
got- I took a few MOOCs when I in college and I would love to set one up for my
students. I installed Moodle on my Synology DS and began to construct my site.
However, my moodle cannot be accessed outside of my home
network. I’m not sure the exact cause, but I think it’s a combination of the
Chinese firewall, and/or the fact that I do not have a static IP address. (I
requested a static IP from my internet provider, but they wouldn’t give me one)
So when I try to access http://(my
ip address)/moodle from an outside source,
I just get an error message.
I’ve tried contacting Synology about this directly, but the
main headquarters in the US had no idea what to do. So I got in touch with the
company within China, and they gave me a few suggestions but eventually said it
was too much trouble to bother with.
I’m not super tech-savvy, so I tried to go as far as I
could. Searching around, I heard signing up for a service like noip.com and
port forwarding it to the moodle site is the basic recommendation, but either I’m
doing it wrong or it just won’t work.
I’ve spent about 3 full days on this so far and I just can’t
figure out how to solve this problem. Would someone mind helping me out please?
Moodle3.4.3+ (Build: 20180614)